Extract
We assess the source, contamination and affected materials, then extract standing water. That inspection determines what can be dried in place and what needs removal.
RESTORATION
Water damage restoration
Water extraction, structural drying and cleaning after floods, burst pipes and leaks. We locate moisture in the building, set drying goals and check progress until the affected materials meet those goals.
Based in Oxley, Brisbane. Restoration services across South East Queensland.
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What we can help with.
- 01Standing-water extraction
- 02Air movers, dehumidifiers and cavity drying
- 03Cleaning and treatment of affected carpets and furnishings
- 04Damp odour treatment
SERVICE AREA
Across South East Queensland.
From our Oxley base, we restore homes, high-rises and commercial properties throughout Brisbane and South East Queensland.
For a burst pipe, leak, storm or flood, call our 24-hour number. We will ask what has happened, where you are and whether the water source has been stopped.
Enquire about planned restorationHow we do it.
Dry
Air movers, dehumidifiers and, where suitable, cavity-drying equipment remove moisture from wet materials. We use Protimeter material readings and air temperature and humidity measurements to monitor progress. FLIR thermal imagery helps identify areas for closer investigation.
Clean and treat
We clean and treat the affected surfaces and contents, check final moisture readings against the drying goals and identify any repairs still needed.
Before you book.
They help us prepare an estimate and plan access. Measure the whole affected room, not just the wet patch. Moisture can travel beneath floors and inside walls, so the drying scope and price need an on-site assessment.
The materials, extent of wetting and conditions inside the building all matter. Moisture readings guide drying; a dry-looking surface is not enough. We discuss the likely drying time and when we will need access to check progress.
It depends on the damage, contamination and work required. Drying equipment can be noisy and needs power. Tell us which rooms must stay in use so access and equipment placement can be discussed.
Source repair and drying are separate tasks. Tell us whether the leak has been identified and who is arranging the repair. The restoration scope needs to be agreed alongside that work.
Send the claim reference, site contact and any insurer instructions. We can discuss the restoration work and required records; your insurer confirms cover and authorisation.
Get in touch.
For urgent water or fire damage, call. For planned work, send an enquiry using the details below.
(07) 3715 7000- Property address and on-site contact
- When the water was discovered and any known source
- Affected rooms and their full dimensions, if safely available
- Floor level, equipment access, nearby parking and when someone can attend
